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Financial Services Director

94133, San Francisco
Commensurate with Experience
Closing date
Sep 18, 2022

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Job Summary
Establishes objectives and work plans, and delegates assignments to subordinate managers. Responsible for managing, preparing, administering, and directing resources. Reviews and approves recommendations for functional programs. Involved in developing, modifying, and executing policies that affect immediate operation(s) and may also have an organization-wide effect. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. The Financial Services Director is a member of the Controller's Office leadership team and provides strategic leadership on UCSF and UC-wide payroll initiatives that include UCPath, the HBS timekeeping system, and the UC Office of the President. The individual provides long-term UC strategic leadership on all UCPath issues related to compensation, benefits, and taxation and functions as an advisor to the Controller's Office and campuswide central organizations including Human Resources, Academic Personnel, Benefits, and UCSF Health as well as acting as a liaison with the Office of the President and UC Path Center in system-wide discussions and decisions regarding payroll-related initiatives impacting UC. Additionally, the individual develops department philosophy and goals and supports the team with developing the corresponding methods, policies, and procedures to achieve these goals. The Financial Services Director provides overall leadership and manages major functions through intermediate managers and supervisors to ensure effective delivery of services and compliance with regulations, collective bargaining agreements, system-wide policies, Health and Welfare Programs, and alignment with campus and Controller's Office goals. The Financial Services Director has responsibility for working with the UCSF central teams, campus departments, and UC Path Center for the disbursement of over $3.7 billion in Campus and UCSF Health payroll. The individual is responsible for the UCSF Controller's Office processes associated with the generation of payroll, labor distribution records, and vacation and sick leave accrual. This position acts as a campus professional resource for tax questions, policy, application, and reporting for all categories of employee payments and fringe benefits. As a member of the FAS leadership team, the individual provides organizational leadership including tactical and strategic planning. Represents UCSF on various UC-wide committees, business process improvement teams, workgroups, and other initiatives that involve collaboration among multiple participants and locations.

The UCSF Controller’s organization delivers full accounting services and related systems for faculty, staff and students, UCSF Foundation, all University departments and any outside entities who have a business relationship with the University. Services provided include General Ledger, Capital and Cash Accounting, Payroll, Student Loan Billing and Collections, Sponsored Research (Contract and Grant) Accounting, and Foundation Accounting. The office uses sophisticated technology to account and report on UCSF financial activity. The Controller’s Office Solution Center is charged with delivering exceptional customer service and ensuring the accuracy and timeliness of responses to a variety of inquiries sent to the Controller’s Office. It serves as the single point of contact support for campus departments, employees, and others to resolve inquiries related to a variety of Controller’s Office functions and systems.

Required Qualifications

  • Thorough knowledge of organizational operations, personnel, financial transactions, and financial systems.
  • Ability to evaluate processes to establish and maintain strong internal control elements and appropriate accountability structures.
  • Excellent interpersonal skills and ability to work effectively across the organization at all levels.
  • Required Excellent skills in the use of spreadsheet and database software.
  • Skills include sophisticated service orientation, strong management skills, leadership skills, sound judgment and decision-making, critical thinking, creative problem solving, and effective verbal and written communication skills.
  • Thorough knowledge of finance, accounting, business and systems operations, and regulatory compliance requirements.
  • Thorough knowledge of industry best practices.
  • Demonstrated ability to lead by example, modeling a caring collaborative, and open culture which values ethical conduct, and exemplary customer service; to support an environment that respects the person, leverages the power and synergy of teams, acknowledges achievement, and creates enthusiasm to partner with others.
  • Demonstrated skill in working with and leading teams including communicating effectively, assuming various team roles, promoting consensus-building, utilizing a data-driven approach to diagnosing and solving problems, leading and participating in teams with members with disparate opinions and views to achieve effective decision-making, and accepting the role of a team member is equally important to one's accomplishments.
  • Demonstrated ability to communicate effectively either in one-on-one or in group settings with faculty, staff, students, and public agencies by using appropriate terminology, being perceptive, and taking into consideration the diversity in social, cultural, professional, and educational backgrounds while exercising tact, diplomacy, and flexibility.
  • Demonstrated skill in analyzing data, situations, and policies to define problems and their cause, separate problems from causes, identify potential solutions, and formulate logical, ethical, and objective conclusions; and in using investigation and analytical expertise to develop solutions.
  • Demonstrated ability to perform effectively in crises taking a temperate approach, accept uncertainty, recommend action when answers to problems are not readily apparent, assess organizational needs and job-related demands in establishing priorities, delegating, and managing multiple projects concurrently, the transition from one activity to another, and reprioritization as circumstances dictate.
  • Knowledge of project management principles, including the planning and coordination of complex projects, timeline development, task identification, resource planning, issues identification, and resolution, change management, work process redesign, and implementation planning.
  • Ten or more years of progressive, relevant experience with a large enterprise, preferably educational/medical research.

Preferred Qualifications

About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

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